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Redo Policy

1. Service Redo Policy:

  • We stand by the quality of our detailing services. If you are dissatisfied with the results of our service, we offer a service redo at no additional cost.

  • To request a service redo, please contact us within 24 hours of the original service completion, specifying the areas of concern.

  • We will schedule a convenient time to revisit your location and address any issues to your satisfaction.

2. Service Satisfaction Guarantee:

  • Our goal is to ensure your complete satisfaction with our detailing services. If you are not satisfied with the results, we will make every effort to rectify the situation promptly.

3. Service Redo Limitations:

  • Service redos are subject to availability and scheduling constraints. We will strive to accommodate your request in a timely manner.

  • Redos will only be performed for issues directly related to the quality of our detailing service. Damage or wear and tear unrelated to our service are not eligible for redos.

4. No Refunds Policy:

  • We do not offer refunds for detailing services rendered. Instead, we are committed to addressing any concerns or issues through our service redo policy.

  • By availing of our services, you acknowledge and agree to this no-refunds policy.

5. Customer Communication:

  • Clear communication is essential to ensure your satisfaction with our services. Please do not hesitate to contact us with any concerns or feedback regarding your detailing experience.

6. Liability Disclaimer:

  • While we take every precaution to deliver high-quality detailing services, we cannot be held liable for damages beyond our control, including pre-existing damage or environmental factors.

7. Changes to the Policy:

  • We reserve the right to update or modify this policy as needed. Any changes will be communicated to customers through our website or other appropriate channels.

Thank you for choosing Imperial Auto Detailing for your mobile detailing needs! We appreciate your trust in our services, and we are committed to providing you with exceptional results.

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